FIRS Launches Self-Service Stations In Its Tax Offices To Increase Voluntary Tax Compliance

To increase voluntary tax compliance, the management of the Federal Inland Revenue Service (FIRS) has introduced “Self-Service Stations” where taxpayers can file tax returns, pay taxes, apply for and validate Tax Clearance Certificates among other services, by themselves on online platforms located in FIRS tax offices across the country.

This initiative is aimed at supporting taxpayers in the optimised use of the TaxPro Max solution.

“As part of the Service’s effort to enhance voluntary tax compliance, the SelfService Stations will, among other things, provide taxpayers the opportunity to carry out the following services online while in the Tax Office: Filing tax returns; Paying taxes; Applying for and validate TCCs; Generating receipts and credit notes,” a statement by the FIRS read.

The statement added that to make it more convenient for the taxpayers, the Self-Service Stations have designated officers readily available to assist taxpayers with any technical difficulty or concerns that may arise.

The Service enjoins taxpayers to take advantage of the Self-Service Stations in fulfilling their tax obligations.

Johannes Oluwatobi Wojuola
Special Assistant to the Executive Chairman, FIRS
(Media & Communication)
February 10, 2022