By Ayobami Agboola, Osogbo
Freshworks, a global leader in customer software would host its conference on Thursday, this week at Radisson blu, Anchorage, Lagos, Nigeria to enhance productivities.
The global leader in customer engagement on cloud software will bring together over 100 C-level executives, decision-makers and industry thought leaders to discuss ‘Consumerization on IT’.
The theme of the event is “Consumerization of IT’ Conference –
Bringing Consumer grade Experiences to the workplace”.
The event which is holding on Thursday, would witness panelists, speakers and delegates from leading businesses in Nigeria including Wema Bank, Dangote Group, Sterling Bank, RenMoney, Siemens and ShopRite Group among others.
The event would also bring together IT leaders , industrial experts, leaders in the field of businesses which would share learning and best practices within an organization for productivity and enterprise security.
The Digital transformation in Africa would bring advanced tools and technologies to empower businesses by providing innovative strategies and to enhance customer experience.
Consequently, the event is to bring about businesses response that would advance changes in demands of external customers and how businesses could foster the expectations of employees on impacting productivity and business continuity.
However, the multifaceted Freshworks conference would equally provide a platform for leaders to delve deeper into IT improvements, efficiencies in existing processes and embrace ‘consumerization of IT’ with a renewed focus on employee experience to stay relevant and competitive within the industry.
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